If you want to cancel your order after we have purchased your item, there will be a 30% charge on the total amount. Unfortunately we cannot accept payments made in any other currencies, including Korean Won (₩).Ĭan I cancel my order before is shipped out?Īn order can be canceled without charges only if the item has not been purchased from us yet. Please consult our Guide to Using Transferwise here!Īll orders must be paid in US Dollars ($). Transferwise supports Visa, Mastercard and Apple Pay. If this applies to your order, we will send you an email with further information regarding this. When we send you an invoice, you will be able to see all the payment methods available to you.įor orders over $800, we can only accept Transferwise for payment. If you cannot find your question here, please email our team at and we will be happy to answer your queries. All parcels are currently shipped via DHL, FedEx, CJ Express (Singapore), and Skynet (Malaysia).įor all information on Custom Orders, please head to our Custom Request page. Due to the ongoing COVID-19 pandemic, EMS and K-packet are temporarily unavailable.